Thus, the most practical approach to fix the issue is to convert MP4 codec or format. Thought there are other unknown reasons might result MP4 not importing into iTunes library, the major culprit is the incompatible codec. The specifications like bitrate, size, sample rate and others should match with those of your iDevice to ensure successful sync. If you can add MP4 to iTunes but can't sync to iPhone iPad, you need to check the technical specifications of your MP4 files. If you're trying to import MP4 files encoded with iTunes incompatible codecs, you'll end up in failure. iTunes only recognizes a few codecs like MPEG-4, H.264, and AAC. H.265, MPEG-4, Xvid, H.263, AC3, AAC or other video/audio codec for compression. Well, how could this happen?Īnalysis: iTunes supports MP4 files, but MP4 is a container format which contains various types of data encoded using one of several different codecs. No matter what operating system you use, new Windows 10, macOS High Sierra or an outdated OS, you possibly encounter this issue. In fact, MP4 not adding to iTunes is a very common issue which happens on various iTunes versions including iTunes 12, iTunes 11 and iTunes 10. Major Cause: Your MP4 files contain codecs that are incompatible with iTunes Why certain MP4 video files cannot be imported into iTunes library? If they aren't, "can't import MP4 to iTunes" issue is likely due to the following reason. So check if these MP4 files are in "Home Videos".
Since the release of iTunes 11, all videos and movies that aren't purchased from iTunes Store, for example videos downloaded from YouTube, will be added to "Home Videos" under "Movies" category rather than "My Movies" under "Movies". Before any further, you're suggested to check if you've already imported MP4 to iTunes but can't find them in iTunes.
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